Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • FACEBOOK/INSTAGRAM ORDERS: Please use the order number sent from us in your email, not the order number from facebook or instagram. If you need help with this feel free to email us. 
  • APP USER ORDERS: Please send us an email with the following info to process your return: Order Number + Item(s) you would like to refund, exhange, or credit. 
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn and
  • In the original packaging and tags must be attached
  • Sale items may be returned for store credit only

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.